API Channel: Build custom communication channels using our API channel.
SMS: Connect your Twilio SMS account and reply to the SMS queries in Chatwoot.Line: Connect your Line account and manage the conversations in Chatwoot.WhatsApp: Connect your WhatsApp business account and manage the conversation in Chatwoot.Telegram: Connect your Telegram bot and reply to your customers right from a single dashboard.Twitter: Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned.Instagram: Connect your Instagram profile and start replying to the direct messages.Facebook: Connect your Facebook pages and start replying to the direct messages to your page.Website: Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support.FeaturesĬhatwoot supports the following conversation channels: Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.Ĭhatwoot is an open-source, self-hosted customer engagement suite.
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